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2010 - 2011 Marketing Plan
2010 - 2011 Marketing Plan - INVESTMENT ANALYSIS
Article Index
2010 - 2011 Marketing Plan
MISSION, GOALS, OBJECTIVES
OVERVIEW & BACKGROUND
OVERALL STRATEGY
ADVERTISING & MEDIA
EMAIL MARKETING
WEBSITE ADVERTISING
WEBSITE DEVELOPMENT & MAINTENANCE
PUBLIC & MEDIA RELATIONS
SALES – GROUP & LEISURE
VISITOR SERVICES & FULFILLMENT
PROMOTIONAL DISPLAYS
REGIONAL PARTNERSHIPS
COMMUNITY RELATIONS
VISITOR GUIDE & FULFILLMENT
STAFFING
ADMINISTRATION
MEASUREMENT OF SUCCESS
INVESTMENT ANALYSIS
GOALS – A SUMMARY
All Pages
Page 19 of 20
GOALS – A SUMMARY
* Paid Advertising - Initiate approximately 35,000,000 impressions in our
target areas producing 8,000 leads through reader response, website hits,
phone calls, email, etc.
* Social media - The Visit Mendocino County, Inc. will track campaign
success through page views, fans, telephone inquiries and Google Analytics
receiving 250 direct inquiries as a result of Social Media Efforts
* Email Marketing - Produce 2,500 leads with an open rate of 26% and click
thru rate of 5% and increasing subscriptions 4000
* Website Advertising - Produce 20,000,000 impressions with 60,000 direct
leads using both Search Engine Marketing and Search Engine Optimization
* Website Development - redesign website by December 2009; maintain
bounce rate below 20%; 175,000 unique visitors annually
* Public and Media Relations - $3.5 Million in ad equivalency PR coverage
* Group and Leisure Sales – 10,000 direct consumer leads and up to 50
small group leads
* Visitor Center and Signage - Installation of 1 gateway sign and 3-5
directional signs to visitor centers. Establishment of two gateway visitor
centers/kiosks
* Regional Partnerships - Leverage our promotional funds to create a travel
destination which is nationally known and respected
* Community Relations - Continue development of relations with other
promotional groups within Mendocino County; Increase visitation to
festivals by increasing number of events and improving promotion of events
* Visitor Guide and Fulfillment - Produce 2010-2011 Official Visitor’s
Guide, annual events calendar and tear off maps to enhance visitor
experience; Develop and maintain inquiry database to be used for measuring
ROI and planning future marketing activities
* Staffing - Visit Mendocino County, Inc. staff will perform as one cohesive
team implementing the approved marketing plan as approved
Administration - Perform all administrative tasks ensuring all organizations
perform optimally fulfilling their specific missions following all By-Laws,
policies, plans and procedures
* Return on Investment Measurement - Obtain the required information to
be able to measure success as well as plan for the following year’s marketing
plan; Have the necessary information in order to continue to be a research
based marketing destination organization
CONCLUSION
Visit Mendocino County, Inc. takes pride in the role it will play in the prosperity,
health and vitality of the County. The destination attitude fostered by Visit
Mendocino County, Inc. serves as the catalyst to the travel industry within
Mendocino County and as a magnet for visitors. Along with its hospitality industry
partners, Visit Mendocino County, Inc. will strive to provide consistently excellent
service for the visitor. Our strategic goals reflect this commitment to excellence as
well as provide the framework for assuring Visit Mendocino County, Inc. will
continue to be a worthy and effective steward of public funding and trust. Visit
Mendocino County, Inc. is the point of convergence and principle source of
information for visitors and residents seeking information about Mendocino
County’s tourism attractions and activities.
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